Shipping Information

Once placed, an order cannot be canceled or updated.

Based on our warehouse locations and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, and ChinaPost.

As most of our items are made to order, the shipment and delivery of your items can take up to 30 days but the estimated shipment and delivery dates are always listed in the item details, on your item at checkout, and on your order confirmation.

Shipping charges depend on your order total and which selection you choose at checkout.  Domestic shipping is free if your purchase is over $100 after all discounts.

Sales and coupon codes are not retroactive. If there is a sale and your order was placed at an earlier date, it cannot be used on your order. Coupon codes, royalty points, and any discounts cannot be used on discounted items, clearance items, or combined with free shipping.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States. We are not responsible for lost or stolen packages and always recommend adding shipping insurance at checkout.

Need More Help?

If you have any questions about shipping times or holiday deadlines please email support@ambrie.com and we will be glad to help.