COVID-19 Shipping Update
Custom print items will have longer than normal shipping times as shipping companies are delayed around the world due to the current COVID-19 crisis. Custom print orders please allow up to 4-6 weeks for your item to ship as most of the world is running behind on shipping. Thank you for your patience during this time.
Once placed, an order cannot be canceled or updated.
Based on our warehouse locations and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, and ChinaPost.
The handling time before your order ships is approximately 3-5 business days. After that, delivery time within the United States is 3-7 days depending on which option you select at checkout.
Shipping charges depend on your order total and which selection you choose at checkout. Domestic shipping is free if your purchase is over $60 after all discounts.Free shipping does offer tracking information.
Sales and coupon codes are no retroactive. If there is sale and your order was placed at an earlier date, it cannot be used on your order. Coupon codes, royalty points, and any discounts cannot be used on discounted items, clearance items, and presales.
We are proud to now offer shipping insurance on your purchases with Ambrie. And no this isn’t your normal shipping insurance. Have you ever had a package stolen from your porch, or an item arrived damaged, or a lost package? Now your package is insured and you don’t have to worry about it at all. Route Shipping Insurance has your back should anything happen to your package, it’s covered and you won’t be unhappy. Shipping insurance is only $0.98 for all orders under $100 and only 1% of your order if over $100. For example if your order is $165, your shipping insurance will be $1.65. If you would like to add this to your order just select it at checkout. Just another way we are helping get your package to you as quickly, and safely as possible.
Was your package damaged, lost, or stolen and you purchased shipping insurance? Click here to file a claim
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.
Custom Print Items
Items marked as custom print orders take approximately 7-10 business days to ship as they are created when ordered. Depending on what custom print item is purchased, your item can ship from different factories causing different shipping times but should still arrive in approximately the same time. Please keep in mind that during holidays or limited edition launches, this time may vary. Priority shipping cannot be applied to custom print orders. Custom Print Items cannot be mailed to PO BOXES.
If you purchase a presale item in your order, your entire order will ship when the presales are ready to ship at the specified time. Items will not ship separately.
Need More Help?
If you have any questions about shipping times or holiday deadlines please email firstname.lastname@example.org and we will be glad to help.