Return Policy

Ambrie Returns and Exchanges

Ambrie will gladly accept returns on your purchase directly from Ambrie.com if returned within 30 days of the purchase date, unless otherwise stated herein. The item must be delivered to our warehouse no more than 30 days after the date of purchase.

Merchandise must be returned NEW, in its original condition at the time of purchase, with original tags and tickets attached. No returns will be accepted if the merchandise has been used or worn.  Clothes must not have a perfume, smoke, or any other smell as this item cannot be resold.

Due to the limited quantities of our items, we cannot guarantee exchanges.  If you purchase an item and wish to return for a different size, we recommend purchasing the item at that time, and getting a refund once your return is processed at our warehouse.  Of course if you wish to wait for the return that is your choice, but we cannot guarantee the size will still be available.

Returns or Exchanges by Mail

Merchandise may be returned by mail via UPS or insured USPS (to the address below). Your name and address and order number must be included on the label (packages will not be accepted without a return name and address). Allow up to 2 weeks for processing.

Ambrie 327 W Phillips Road Unit C Greer, SC 29650

For merchandise returns  for new merchandise, please follow the instructions below:

Preparing your return: 

  • Make a copy of the packing slip for your records.
  • Use the original packaging or strong corrugated carton.
  • To expedite your return/exchange, insert the packing slip.
  • Pack and tape your package securely.
  • For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post. (We cannot accept C.O.D.)
  • Make sure to include your name and order number inside your package as well.
  • YOU MUST INCLUDE REASON FOR RETURN IN YOUR PACKAGE. IF WE DO NOT HAVE A RETURN REASON, WE CANNOT PROCESS YOUR RETURN.

Special Products and Exceptions

Ambrie.com Returns Policy is subject to change, for any or no reason, from time to time in Ambrie.com's sole discretion without advance notice. Holiday items such as but not limited to St. Patrick's Day, Christmas, Valentine's Day, etc may not be returned after the holiday as they are seasonal items.

Limited Time Offer - Free Return Shipping On Your First Order Of Park Inspired Items

For a limited time we are offering Free Return Shipping on your First Order of our Park Inspired items with Ambrie. First order pertains to per person or household, email, credit card, or address.  It has to be your very first Ambrie order ever to apply.  This only applies to our Park Inspired printed items and accessories. If you purchase a non-park inspired item, this offer does not apply. If this does apply to you, complete the return authorization form and then email support@ambrie.com to get setup with your Free Return Shipping label.  This is a limited time offer and can end at any time.

Still have questions? Contact us for more help.

 

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